THE CAST

How to buy Korean skincare online at THE CAST

Shop Korean skincare at THE CAST: explore products, compare international delivery, and find company details, customer support and return-request instructions.

THE CAST is a beauty shopping service operated by BlacksmithIO. At thecastshop.com, you can browse Korean beauty brands and open individual product pages. The THE CAST app also offers live shopping, feeds and short videos for exploring products.

K-Beauty, KBeauty, K_beauty and K beauty are ways of writing Korean beauty. Korean skincare and Korean cosmetics are related product categories. These names refer to the same topic in this guide and the THE CAST K-Beauty catalog.

Start with the K-Beauty catalog

Browse the beauty categories to explore the full public catalog. The Korean beauty selection highlights products recorded with Korean origin or a Korean brand; other public beauty products are listed separately. A brand’s country and a product’s country of origin are different facts, so check the individual product details. Open a brand page to compare its current products by category.

Follow the product into the purchase screen

What if the name is shown in Korean?

Some products have a recorded English name alongside the Korean name. Use both names and the capacity to identify the item. If an English name or a detailed description is missing, do not assume it is a different product or infer ingredients from the name. Check the product information before choosing.

Can I buy from outside Korea?

International ordering depends on your destination and the items in the order. Use the destination selection and shipping quote in the purchase screen to check your order. A product appearing in the public catalog does not by itself confirm delivery to every country.

Which price should I check before paying?

Review the price for your selected option and quantity in the purchase screen, together with any applicable benefits and the shipping fee. The final payment amount is the amount to check before paying; a product listing alone does not include every detail of your order.

Explore products through THE CAST video shopping

The THE CAST app provides live shopping, feeds and short videos. Use them to explore a product and its presentation, then check its written product information and purchase details. Official App Store and Google Play downloads are linked from the THE CAST app page.

Sources and useful links

The company behind your shopping experience

THE CAST is operated by BlacksmithIO Co.Ltd.

Korean business registration number
562-87-03243
Mail-order business report number
2026-Seoul Seongdong-0451
Business address
219, Building B, S-Factory, 11 Yeonmujang 15-gil, Seongdong-gu, Seoul, South Korea

For shopping questions, see customer support and return requests. Product-specific terms and the final checkout information apply to your order.

Payment methods for international orders

These are the payment options currently enabled in THE CAST checkout. Available methods depend on your shipping destination. Review the available methods and final charge in the purchase screen before paying.

Current checkout payment options
Shipping destinationPayment methods
China
  • Alipay — Pay with Alipay
  • WeChat Pay — Pay with WeChat Pay
  • Korean-issued card — Cards issued in Korea · Pay in KRW
Other supported international destinations
  • International Card — Visa · Mastercard · JCB, charged in USD
  • Korean-issued card — Cards issued in Korea · Pay in KRW

Check supported destinations and delivery rates · Browse products and open checkout

Customer support and return requests

For a product question or an issue after purchase, use My Page > 1:1 Inquiries in THE CAST. View replies in the same section. To request a cancellation, return or exchange, open My Page > Orders & Shipping and select the order.

The shopping screen's delivery and returns notice states that unopened items may be returned or exchanged and that customers pay return shipping for a change of mind. Detailed eligibility depends on the order status and the product's posted conditions. Check those conditions and contact support about your order before sending an item back.

Customer service: +82-2-467-3015. Weekdays, 10:00–17:00 Korea Standard Time (UTC+9), with a lunch break from 12:00–13:00. Closed on weekends and public holidays.

Open THE CAST shopping website · Shopping website terms (Korean) · THE CAST service terms (English) · International shipping destinations and rates