Buying K-beauty online: contacting the seller about a beauty order
A first-party guide about contacting the seller about a beauty order.
THE CAST offers K-beauty products online. When considering contacting the seller about a beauty order, check the information for your selected items and delivery destination.
Check the relevant details
Use the published customer-support channel for questions about a product or order.
Review conditions for your order
Include the product link or order reference and ask for the specific information you need.
Before completing the purchase
Review the current order summary, delivery eligibility and return terms. Contact the seller when an important detail is missing or unclear.