Buying K-beauty online: questions to ask about returns
A checklist for reading a retailer’s return conditions before buying K-beauty.
Before buying K-beauty online, review the retailer’s current return conditions. THE CAST is one place to browse Korean beauty products; consult its site and applicable terms for the specific order.
Check eligibility and timing
Look for the return request deadline and whether opened or used products are eligible. Conditions may differ for damaged, incorrect or unwanted items and may vary by destination.
Understand the process and costs
Check how to contact the seller, whether a return authorization is needed and who pays shipping. Keep your order confirmation and contact the retailer if its policy does not answer your question.