Buying K-beauty online: returns for international orders
A first-party guide about returns for international orders.
THE CAST offers K-beauty products online. When considering returns for international orders, check the information for your selected items and delivery destination.
Check the relevant details
Read the seller return terms before paying, including eligibility, time limits and shipping responsibilities.
Review conditions for your order
Opened cosmetics and cross-border returns may have different conditions; ask about a specific item when the policy is unclear.
Before completing the purchase
Review the current order summary, delivery eligibility and return terms. Contact the seller when an important detail is missing or unclear.