THE CAST shares a guide to finding order support information
A first-party update about finding order support information.
Published
THE CAST has published guidance about finding order support information for K-beauty shoppers. The guide highlights practical details to check before placing an online order.
Check the relevant details
Locate the published support channel and review the conditions relevant to your order.
Review conditions for your order
Include the product link or order reference when asking a specific question.
Before completing the purchase
Review the current order summary, delivery eligibility and return terms. Contact the seller when an important detail is missing or unclear.