THE CAST shares a guide to seller contact before ordering
A first-party update about seller contact before ordering.
Published
THE CAST has published guidance about seller contact before ordering for K-beauty shoppers. The guide highlights practical details to check before placing an online order.
Check the relevant details
Use the seller contact information to ask about an unclear product or delivery option.
Review conditions for your order
Include the product link, selected option and destination, and keep the response with your order records.
Before completing the purchase
Review the current order summary, delivery eligibility and return terms. Contact the seller when an important detail is missing or unclear.