THE CAST adds a US delivery inquiry checklist
The new checklist explains how a US customer can request a product, carrier and customs review before paying.
Published
8 November 2026 — THE CAST published a new shopping guide. The new checklist explains how a US customer can request a product, carrier and customs review before paying.
What the guide covers
Collect the exact product links, options and quantities, together with the destination city and postal code. Use My Page > 1:1 Inquiries to ask about product eligibility, carrier, shipping cost and any required duty or fee prepayment. Wait for confirmed terms before paying.
Before ordering
Do not send identity documents in an ordinary inquiry. If documentation is required, ask support for a secure submission process. A quote alone does not prove duties were prepaid. This is a first-party store update, not an announcement of new stock or a product launch.