Ordering K-beauty from THE CAST for the US: what to ask before paying
A practical checklist for requesting US delivery and cost confirmation from THE CAST.
THE CAST’s shopping guide asks US customers to obtain confirmation of product eligibility and order terms before paying. A shipping quote or public product listing alone does not establish that a specific item can be delivered to every US address.
Prepare the inquiry
The retailer recommends using My Page > 1:1 Inquiries and providing product links, selected options and quantities, plus the destination city and postal code.
Ask for complete terms
Ask support to confirm item eligibility, the available carrier, shipping cost and any required duty or fee prepayment. Review the full response before placing the order.
Keep documents secure
The retailer advises against sending identity documents in an ordinary inquiry. If documents are required, ask support for a secure submission process.