THE CAST shares a guide to contacting the seller about a beauty order
A first-party update about contacting the seller about a beauty order.
Published
THE CAST has published guidance about contacting the seller about a beauty order for K-beauty shoppers. The guide highlights practical details to check before placing an online order.
Check the relevant details
Use the published customer-support channel for questions about a product or order.
Review conditions for your order
Include the product link or order reference and ask for the specific information you need.
Before completing the purchase
Review the current order summary, delivery eligibility and return terms. Contact the seller when an important detail is missing or unclear.