THE CAST shares a guide to returns for international orders
A first-party update about returns for international orders.
Published
THE CAST has published guidance about returns for international orders for K-beauty shoppers. The guide highlights practical details to check before placing an online order.
Check the relevant details
Read the seller return terms before paying, including eligibility, time limits and shipping responsibilities.
Review conditions for your order
Opened cosmetics and cross-border returns may have different conditions; ask about a specific item when the policy is unclear.
Before completing the purchase
Review the current order summary, delivery eligibility and return terms. Contact the seller when an important detail is missing or unclear.