25 October 2026 — THE CAST has published an English ordering guide for visitors staying at hotels in Korea. It explains that the delivery destination is the Korean hotel even when the customer lives overseas, uses an overseas phone number or prefers to shop in English.
The guide directs readers from a current product page to its English purchase link, where they can review options and quantity. For hotel delivery, it asks them to select South Korea as the receiving destination and use the hotel details already checked for the order.
Payment guidance stays tied to what the purchase screen offers for that destination. The article does not promise that every overseas card or method is supported. Customers who encounter an unsupported payment method or contact format are directed to support before attempting another transaction.
The publication also explains how to keep the successful order confirmation and follow the purchase in My Page. The hotel receiving schedule still needs confirmation before payment; an English interface or a delivery note does not establish a delivery deadline. This update describes the guide now available to shoppers, rather than a change to payment processing.
See it in store. Order on THE CAST. Receive it at your hotel.
Choose available products and ask us to confirm arrival before you check out. Hotel delivery areas, order cutoffs and fees are confirmed for your request before payment.
Choose your products. Keep the exact product links, options and quantities.
Confirm your hotel receiving window. Ask reception to accept your parcel, then send THE CAST your hotel address, reservation name, reachable contact, check-out date and time, and departure date.
Order after confirmation. Check the agreed delivery timing, fees and ordering instructions. For a Korean hotel, select South Korea as the delivery destination and review the final total and available payment methods.
Ask about your hotel and dates
Open THE CAST in English, sign in, then go to My Page > 1:1 Inquiries. Send the details below and read the reply in the same conversation. A request or a checkout delivery note does not reserve a delivery slot. If the deadline cannot be confirmed, ask about a suitable alternative before paying.
Details to include in your private inquiry
Product links, selected options and quantities
Hotel name, full address and postal code
Reservation name and a contact reachable during the stay
Hotel check-out date and time; departure date
Reception's permission to receive the parcel
Ask: Can these items arrive before my hotel check-out, what is the full delivery charge, and how should I place the confirmed order?
Customer service: weekdays 10:00–17:00 Korea time; lunch 12:00–13:00. Closed on weekends and public holidays. Send an inquiry outside these hours and wait for confirmation before placing a time-sensitive order.
APPLY THIS GUIDE
Explore the products linked to this update
These are current THE CAST listings for your shortlist. Confirm the hotel receiving schedule and final charges before placing an order.
