THE CAST publishes Korean shopping terms guide for K-beauty orders
The guide introduces common Korean order terms and points shoppers to THE CAST support channels.
Published
THE CAST has published a retailer-authored guide to Korean shopping and customer support terms for people buying K-beauty online. The guide introduces common words for orders, shipping and customer inquiries.
A glossary for order questions
The guide translates 주문 as order, 배송 as shipping or delivery and 문의 as inquiry. It also explains terms for cancellation, returns and exchanges, while noting that menu labels differ between websites.
Support information for THE CAST customers
The guide points to My Page > 1:1 Inquiries for questions and replies and My Page > Orders & Shipping for order-related requests. It reminds shoppers to review applicable return conditions and charges before sending a product back.