THE CAST

THE CAST adds an in-store-to-online product matching guide

Visitors can record a product’s name, size and variant before choosing a hotel-delivery order.

Published

Plan delivery to your hotel

Compare products in this guide

25 October 2026 — THE CAST has published a product-matching guide for travelers who discover cosmetics in Korean shops and continue their shopping online. The guide starts with the exact brand, full product name, size and shade rather than a general memory of the display.

It distinguishes testers, regular products, refills and promotional sets so customers can compare like-for-like contents. Store gifts and display accessories are not treated as included in an online order unless the selected listing says so. Lip colors are checked by variant name and number.

The new material positions THE CAST as another online shopping option alongside familiar stores such as Olive Young. It does not announce a partnership with those retailers, a shared inventory or a promise to reproduce their promotions. When an exact item is absent, customers can evaluate an explicitly different product.

The article ends with the practical hotel-delivery step: send current product links and travel details, confirm the receiving schedule and fees, and then place the order. This company update introduces that published guide; it does not claim a measured increase in sales or completed deliveries.

Sources and useful links

FOR VISITORS TO KOREA

See it in store. Order on THE CAST. Receive it at your hotel.

Choose available products and ask us to confirm arrival before you check out. Hotel delivery areas, order cutoffs and fees are confirmed for your request before payment.

  1. Choose your products. Keep the exact product links, options and quantities.
  2. Confirm your hotel receiving window. Ask reception to accept your parcel, then send THE CAST your hotel address, reservation name, reachable contact, check-out date and time, and departure date.
  3. Order after confirmation. Check the agreed delivery timing, fees and ordering instructions. For a Korean hotel, select South Korea as the delivery destination and review the final total and available payment methods.

Ask about your hotel and dates

Open THE CAST in English, sign in, then go to My Page > 1:1 Inquiries. Send the details below and read the reply in the same conversation. A request or a checkout delivery note does not reserve a delivery slot. If the deadline cannot be confirmed, ask about a suitable alternative before paying.

Details to include in your private inquiry
  • Product links, selected options and quantities
  • Hotel name, full address and postal code
  • Reservation name and a contact reachable during the stay
  • Hotel check-out date and time; departure date
  • Reception's permission to receive the parcel

Ask: Can these items arrive before my hotel check-out, what is the full delivery charge, and how should I place the confirmed order?

Customer service: weekdays 10:00–17:00 Korea time; lunch 12:00–13:00. Closed on weekends and public holidays. Send an inquiry outside these hours and wait for confirmation before placing a time-sensitive order.

APPLY THIS GUIDE

Explore the products linked to this update

These are current THE CAST listings for your shortlist. Confirm the hotel receiving schedule and final charges before placing an order.

Use these listings to compare product formats. Open a product page to confirm its current details, options and price before deciding.

Confirm hotel delivery before paying