THE CAST shares guide to order support and return requests
THE CAST publishes a guide to its customer support and return request paths.
Published
THE CAST has published a guide to the customer support and order request paths described on its shopping page.
Inquiries and orders
The guide identifies My Page > 1:1 Inquiries for questions and My Page > Orders & Shipping for cancellation, return or exchange requests.
Before returning an item
The retailer advises reviewing product and order conditions and contacting support before sending a return. Eligibility and charges depend on the order.
About this update
This retailer-authored update describes THE CAST’s own customer support guide. Conditions may change.