THE CAST shares pre-order support checklist for US customers
THE CAST publishes a checklist for asking about US-bound order terms before payment.
Published
THE CAST has published a checklist for US customers seeking delivery and cost confirmation before placing a K-beauty order.
Prepare the request
The guide recommends providing product links, selected options and quantities, destination city and postal code through My Page > 1:1 Inquiries.
Confirm complete terms
The retailer advises asking about item eligibility, carrier, shipping cost and any required duty or fee prepayment before paying. It recommends requesting a secure process if identity documents are needed.
About this update
This retailer-authored update describes THE CAST’s own shopping guidance. Order conditions may change.