Receiving an order at your hotel gives you a place to check the products and organize your luggage. Before leaving, compare the delivered items with the order, inspect the closures and keep the packaging information you may need. Set aside time for this before hotel check-out rather than opening the parcel only at the airport.
Check the container, not just what remains
Incheon Airport’s published international carry-on guidance allows liquids, aerosols and gels in containers of 100ml or less inside one transparent, resealable 1L bag per passenger. Container capacity matters, including when a larger bottle is partly empty. Consult the airport and your airline for the rules applying to your itinerary, connections and any exceptions.
Choose a product with packing in mind
The linked Dr.WIK mist is labelled 50ml, while the sweatheory EDEN body mist is labelled 200ml. They are different products for different purchase decisions. A 200ml container should not be treated as meeting the standard 100ml carry-on container limit. Check the actual package and your airline’s rules for the product before deciding how to transport it.
Hotel delivery is one step of the trip
A hotel parcel is not an airport duty-free collection service. Do not assume that ordinary shopping packaging qualifies for a duty-free liquids exception. Keep your purchase confirmation, review any requirements for taking the items into your home country, and ask the relevant authority about uncertain cases. Plan the hotel receiving deadline and the journey home together so the purchase remains convenient after delivery.
See it in store. Order on THE CAST. Receive it at your hotel.
Choose available products and ask us to confirm arrival before you check out. Hotel delivery areas, order cutoffs and fees are confirmed for your request before payment.
Choose your products. Keep the exact product links, options and quantities.
Confirm your hotel receiving window. Ask reception to accept your parcel, then send THE CAST your hotel address, reservation name, reachable contact, check-out date and time, and departure date.
Order after confirmation. Check the agreed delivery timing, fees and ordering instructions. For a Korean hotel, select South Korea as the delivery destination and review the final total and available payment methods.
Ask about your hotel and dates
Open THE CAST in English, sign in, then go to My Page > 1:1 Inquiries. Send the details below and read the reply in the same conversation. A request or a checkout delivery note does not reserve a delivery slot. If the deadline cannot be confirmed, ask about a suitable alternative before paying.
Details to include in your private inquiry
Product links, selected options and quantities
Hotel name, full address and postal code
Reservation name and a contact reachable during the stay
Hotel check-out date and time; departure date
Reception's permission to receive the parcel
Ask: Can these items arrive before my hotel check-out, what is the full delivery charge, and how should I place the confirmed order?
Customer service: weekdays 10:00–17:00 Korea time; lunch 12:00–13:00. Closed on weekends and public holidays. Send an inquiry outside these hours and wait for confirmation before placing a time-sensitive order.
APPLY THIS GUIDE
Choose products for your hotel-delivery request
Open the exact listing for current details and options. Confirm arrival before hotel check-out and the full delivery charge with THE CAST before paying.
